Getting a clear picture of where your council is at is essential. Only with this baseline can you prioritise effectively, knowing exactly where to focus your efforts to guide the development of your council’s strategic plans and meet both immediate priorities and the future needs of your community.
Community expectations are high, particularly in the early days of a new council term where there’s a pressure to make an impact and get things right from day one. Building early momentum and achieving quick wins will reassure your people and the community that their views are important and positive changes are happening.
With so much at stake, there's no time for guesswork.
Replacing guesswork with insights
How's how employee and community insights can help you align priorities and deliver meaningful change:
Build your baseline
Getting a clear snapshot of your council’s current position and community priorities provides valuable insights so you can focus on what truly matters, shaping effective strategies and inform planning for the future.
Focus on community priorities
Build momentum and trust by actively engaging with your community to identify key priorities and focus areas. By delivering quick, impactful wins and shaping long-term plans, you’ll make a meaningful difference where it matters most.
Create informed strategies and action plans
With the right priorities in place, you can build solid strategies and practical plans based on achievable outcomes, informing your long-term plans and strategies.
Track progress and measure impact
Stay on track with clear metrics to measure progress and demonstrate impact over time. Regular updates to your people and your community builds transparency and trust, setting the stage for lasting success.
It was fundamental that we got feedback to understand what services our community would like us to provide. They survey not only helped us inform the long-term plan, but provided actions that could be taken immediately for quick wins.
Lisa Harrison
Customer Experience and Organisation Performance Manager
Central Hawke's Bay District Council
Watch how Central Hawke's Bay District Council used greater community input and insights to inform council's long-term planning processes 👉
