New blog: Simplifying the journey to actionable insights

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      Council Insights Blog

      Tailored specifically for Australian councils, we share relevant insights and expert tips on enhancing community engagement, driving efficiency, and leading with innovation.

      Articles

      The art of bringing your people on the journey

      The art of bringing your people on the journey

      How engaged are your people in your journey of continuous improvement? The irony is that all too often employees disengage from the engagement process. They suffer from ‘survey fatigue’ when insights...

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      Unblocking bottlenecks by helping turn insights into action

      Unblocking bottlenecks by helping turn insights into action

      As an HR, P&C, or OD leader in Council, you’re tasked with the critical role of creating a culture that views the big rock challenges as opportunities. A culture that enables Council to find a way to...

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      Closing the insights gap for council's outdoor workers

      Closing the insights gap for council's outdoor workers

      Your employee engagement survey results are in! But the participation rate of your outdoor workforce is in stark contrast to office-based teams. So you’re left with no choice but to make decisions...

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      Unlocking Key Trends: What Councils are saying and why it matters

      Unlocking Key Trends: What Councils are saying and why it matters

      Local government is complex and constantly evolving. When you’re busy navigating tight resources, changing community needs, and workforce challenges day in day out, it can be hard finding time to...

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      Open your eyes to the blind spots

      Open your eyes to the blind spots

      As a leader you know your council inside out, right? You're connected to your people, and confident you know where the biggest opportunities, risks and challenges lie. You know exactly what your...

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      When cultures are more like cults - and how to avoid it!

      When cultures are more like cults - and how to avoid it!

      Healthy organisational cultures are often characterised by a common sense of purpose and shared values. However, most of us know a story or two of company cultures that go beyond this, and the...

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      Survey fatigue: triggers and tips on how to avoid it

      Survey fatigue: triggers and tips on how to avoid it

      Survey fatigue. Not a problem…We have probably all heard of it and some of us have experienced it but with a bit of thought it can be relatively easily avoided. Before we get into how, let’s think...

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      Four tips to secure top survey uptake

      Four tips to secure top survey uptake

      As the ‘highly effective’ Stephen R. Covey said: “Most people do not listen with the intent to understand; they listen with the intent to reply.” Employee feedback is the pure gold that can enhance...

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