Ready to explore a new way to grow your business? Here are some tips, tools and stories to help you on your way.

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  • Here at Milford, we’ve moved from being focused on employee engagement, to how we can get everyone involved in continuously improving our business. We aren’t concerned with just “how do you feel” - we’re actually getting to the underlying information that helps to strategically steer the organisation.

    “When you make it everyone's job to drive the business forward, you get more a more involved and fulfilled team. That’s what we’ve realised since using AskYourTeam.”

    Across the energy sector, there’s been a cultural shift over the last decade. At Contact Energy, that meant an overhaul of processes and leadership around health and safety. The result? A huge change in organisational culture.

    “Our people are more empowered to make their own decisions, and assess risk - without the fear of blame or judgement if things go wrong.”

    “AskYourTeam allowed Oil Intel to easily distinguish what areas employees felt needed to be improved.

    AskYourTeam enabled us to pinpoint those areas that were most important to our people”

    Read how Smith&Smith achieved better productivity and business performance by taking the guesswork out of leadership.

    “As a leader I don’t guess anymore. I know exactly what to focus on to get the biggest improvements out of my team.”

    Read how Swanndri built a more collaborative workplace and accelerated their growth curve with AskYourTeam.

    “It allows for everyone to have an equal voice, not just management or the vocal few.”

    Learn how the Canterbury Employers Chamber of Commerce built a culture of continuous improvement with AskYourTeam.

    “It reinforces that continuous improvement is a really important part of any business.”

    Find out how Pipfruit NZ built a more confident and connected membership with AskYourTeam.

    “I haven’t found any other system that offers a more comprehensive methodology to survey our members.”

  • 3 Tips to overcome survey fatigue

    Thursday, 6 June 2019

    Survey fatigue can occur, when people are required to participate in traditional surveys, but never get to see any action as a result of their endeavours. We get it, people lose enthusiasm quickly, for a seemingly pointless exercise. Thankfully we don’t come it across much at AskYourTeam as our daily work typically inspires the opposite of survey fatigue. 

    I’d like to share one of my customers’ story. My client is a super-proactive nationwide business. Its leadership team is focused on growth and improvement. They commissioned us to survey staff throughout the country to understand the highs and lows of their business better. But we hit a roadblock: the company’s regional HR leaders failed to drive survey take-up.

    Imagine the leadership team’s frustration at this potentially missed opportunity. Perhaps people thought this was ‘just another useless survey?’ I have a sneaking suspicion that people talk about survey fatigue, but the real reason for their resistance, is fear. Hearing the truth can be confronting. But we all know that honest feedback is a gift for the leaders prepared to listen and act on it.

    Back to my customer’s situation: urgent attention was needed to get a better take-up. These were my three best practice tips to help them to overcome survey fatigue.

    Start with the five P’s 

    Prior preparation prevents poor performance. Always. Take time at the outset to devise survey content that is targeted and relevant to your participants. Educate your team leaders early on, so they’re on-board with the survey tool, and ready to listen. Prepare them to be open to receiving feedback - both positive or negative.  Build the buzz from high! Many of our customers even choose their project name for their AskYourTeam surveys. It’s the little things that help them to own the experience.  

    Listen, collaborate, act.  

    Encourage your leadership team to communicate positively about the survey experience, with other leaders, and their teams. Clear communication channels are vital for a successful survey. I can’t stress this enough. Good ‘comms’ between leaders and teams start with listening. They are essential throughout the cycle: before, during, after and in-between surveys.

    Leaders should also share high level feedback - both celebrations and areas for improvement - straight after a survey closes. Specific feedback on issues can then be fed on to teams on the ground.

    Working in collaboration, you can mine down, agree specific actions, and improve the future quality of work. This critical information galvanises leaders and teams into action. Throughout the survey celebrate the successes and areas of improvement. 

    Keep on going and growing.   

    After your survey closes, I recommend leaders pulse-check the state of play, every three to six months is ideal. This monitors progress, and delves deeper in, to identify any issues, and gain a better understanding of the ‘why?’ and also the ‘what?’ may help.

    It’s really this last step that delivers the magic. When your people see impact and change from the feedback they’ve given, any fatigue should convert to excitement for the next survey and the opportunity to add value to your organisation. 

    In summary, make sure you’ve got genuine ‘buy-in’ from your leaders from the start. Follow the 5Ps. Use consistent messaging to talk about your surveys in your meetings, emails, face-to-face with people and via the intranet. To reach as many participants as possible consider creating an internal newsletter and share information that way. And when your surveys are all done, keep the communication open and clear. Touch base with your team straight away, thank them for participating, and share a few high-level successes and areas that require lifting. You can even talk about the changes that will be coming. Show people you are listening and taking an action based on the input. Don’t let that valuable feedback disappear down a big black hole.

    For more leadership thinking and insights, visit our resource hub, follow us on Twitter and connect on LinkedIn.

  • Deloitte: Global Human Capital Trends 2019 Report

    An intensifying combination of economic, social, and political issues is forcing HR and business leaders to learn to lead the social enterprise - and reinvent their organizations around a human focus.

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    Diversity & Inclusion: Anonymity key to overcoming unconscious bias

    Diversity and inclusion are priorities for every HR pro today, but too often we shy away from conversations about the biggest barrier to creating more inclusive organisations - unconscious bias.

    Download Discussion Paper

    Deloitte: Global Human Capital Trends 2017 Report

    Deloitte’s 2017 Human Capital Trends survey of leaders from around the world identifies the critical trends shaping the HR agenda.

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    Becoming Irresistible: A New Model for Employee Engagement 

    Josh Bersin, Principal with Deloitte Consulting, on why the traditional employee engagement survey - devoid of modern, actionable solutions - has passed its used-by date. 

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    AskYourTeam for Business

    We analysed the world’s top leadership models to understand what the most successful businesses have in common. Then we built an independently-verified system to help you get to the heart of how your business is doing in each of these make-or-break areas. Find out how AskYourTeam generates breakthroughs in business performance.

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    AskYourTeam for the Public Sector

    We’ve created a system especially for public sector organisations that assesses performance against the Performance Improvement Framework (PIF) and Leadership Success Profile (LSP) models. Find out how you can take your organisation from good to great with AskYourTeam for the Public Sector. 

    Download eBook

    AskYourTeam for Membership Organisations 

    No matter the industry or the size, all membership organisations face similar challenges around growth, retention, and nurturing active involvement from their members. Find out how you can create a voice for your members with AskYourTeam for Membership Organisations. 


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    AskYourTeam for Local Government

    In consultation with EquiP, we've developed a system especially for New Zealand’s Local Government sector. AskYourTeam for Local Government optimises the underpinning processes of the Local Government Excellence Programme. Download the ebook to find out how AskYourTeam can transform your council.

    Download eBook