Ready to explore a new way to grow your business? Here are some tips, tools and stories to help you on your way.
Across the energy sector, there’s been a cultural shift over the last decade. At Contact Energy, that meant an overhaul of processes and leadership around health and safety. The result? A huge change in organisational culture.
“Our people are more empowered to make their own decisions, and assess risk - without the fear of blame or judgement if things go wrong.”
“AskYourTeam allowed Oil Intel to easily distinguish what areas employees felt needed to be improved.
AskYourTeam enabled us to pinpoint those areas that were most important to our people”
Read how Smith&Smith achieved better productivity and business performance by taking the guesswork out of leadership.
“As a leader I don’t guess anymore. I know exactly what to focus on to get the biggest improvements out of my team.”
Read how Swanndri built a more collaborative workplace and accelerated their growth curve with AskYourTeam.
“It allows for everyone to have an equal voice, not just management or the vocal few.”
Learn how the Canterbury Employers Chamber of Commerce built a culture of continuous improvement with AskYourTeam.
“It reinforces that continuous improvement is a really important part of any business.”
Workplace culture starts with involvement
Productivity grows out of involvement. If you want to build a more productive workplace culture, involve your people more meaningfully in your business.
How do we get balance in all respects?
How to get more women into senior roles? How to better celebrate the achievements of women? How to balance the demands of family and career? Jen McKay discusses how do we get a better balance in all respects.
Collaborative teams are units that bring together individuals with unique, disparate skill sets for a defined goal. Jude Manuel discusses how best to facilitate collaboration in an agile world.
How #MeToo has changed HR forever
The impact of the #MeToo movement has been far-reaching. What started as a campaign to build a conversation around sexual violence has gone on to permeate many aspects of our culture.
Beating the bullies
New Zealand has a shameful history of workplace bullying but there’s a growing movement among workplace culture experts to stamp it out. AskYourTeam CEO Chris O’Reilly investigates.
Today’s businesses are moving on from engagement, focusing instead on their employees’ experience of work and tapping into what they think, says Jude Manuel.
Checking the pulse
A new breed of digital HR tools in creating a people-led business revolution and providing a content read on the HR health of an organisation.
What is this thing called workplace empowerment?
When a person is genuinely empowered in their job and involved in their organisation, they will become highly engaged, productive, loyal and keen to share their ideas and talk about what they do with colleagues by default.
Attraction and retention of millennials through learning and CSR
Business success depends on having an effective career development strategy in place, but what role does workplace learning,and CSR play in the attraction and retention of millennial?
Creating a culture that inspires employee loyalty
Helping senior leaders to understand that they are an integral part in inspiring employee loyalty enables them to acknowledge the value of other people’s ideas and input.
From talent to team: HR’s generational change
Talent is no longer regarded as a raw material in the economic equation to be retained for the productive working life of a human, but something to tap into according to the changing needs of the organisation at any moment.
Are you implementing a culture of empowerment in your organisation?
Genuine cultures of empowerment can only come about when leaders realise that empowerment isn't an act of benevolence toward those lower down the pecking order than them.
How to make Continuous Performance Management work?
Performance appraisals are widely unpopular with both staff and managers. People are now querying whether annual performance reviews and ratings are best serving the needs of organisations and individuals.
A time to reflect, redefine and upskill
In an age of disruption and transformation, career transitions are the norm. Equipping people with the skills to move on will differentiate an organisation in the eyes of those who remain.
The dictator is dead. Killed by technology.
The industrial age command and control leadership is dead. It was killed by digital technology that allows people throughout an organisation to have their say in how it should be run.
Anonymity key to overcoming unconscious bias
Unconscious bias is the great unsolved problem of modern HR and one of the intractable barriers to building a truly diverse organisation. Almost all people hold subtle biases based on gender, ethnic and other differences and we are surprisingly powerless to do much about it.
Digital tools create a people-led business revolution
In the past decade, the operations side of business has been revolutionised by digital connectivity. Now the smart businesses in every industry are looking for the next advantage by redesigning their organisations using a new class of digital tools and analytics driven data.
Wisdom from Women -New Zealand women leaders on leadership
What makes a great leader? Watch four inspirational New Zealand female leaders sharing their views and thoughts on the topic this International Women’s Day.
Building workplace cultures where unsafe behaviour is not tolerated
The consequences of allowing bullying to survive in a workplace culture can be profound. From mental health issues to lost productivity and talent retention problems, bullying has the potential to undermine an organisation and cause serious harm to its members
Why the future belongs to HR
There has been a seismic shift from management by engagement to leadership by involvement that is changing the way we think about everything from the war for talent to how we build organisational culture.
Strengths and Weaknesses of New Zealand Leaders
Powerful new benchmarking insights have been made available for the first time from leadership survey AskYourTeam into the strengths and weaknesses of Kiwi leadership.
5 Tips for Transitioning from an Engagement Survey to AskYourTeam
After years of using a traditional engagement survey, Smith&Smith made the transition to AskYourTeam. Pati Bloor, Smith&Smith's People and Leadership Director, shares her top five tips for a successful transition.
AskYourTeam: A System Your Leaders Will Love
Throughout my years as an organisational development specialist, I've noticed leaders are sometimes less-than-enthusiastic about 'HR' initiatives such as engagement surveys. I think that's understandable.
Engagement: Does it Matter Any More?
In the early days of ‘staff surveys’ we measured staff satisfaction. We then deepened our questioning to understand what made our employees feel committed to go that extra mile or ‘stay, say and strive’. It worked well for some organisations, but many have plateaued.
Are You Measuring What Matters?
As leaders, it’s easy to measure what we're comfortable with, instead of what will actually have the greatest impact on the success of our business. But without a systematic approach to measuring what really matters, your business is unlikely to reach its true potential.
You Don't Have All the Answers (and that's OK)
Leadership is no longer about the visionary guru leading the charge. That idea belongs to a time when businesses operated in a slower world. Command-and-control leadership was the norm. Times have changed.
Why Smart Businesses are Focussing on Performance Before Engagement
The traditional way of thinking about engagement is linear - employee engagement leads to improved business performance. But recent research is pointing to a much more circular model.
Are you implementing a culture of empowerment in your organisation?Monday, 20 August 2018
Empowerment in any workplace starts with leadership. It has to because at its essence, empowerment is a transfer of power from a leader in authority to someone lower down in the organisation chart.
When the leader is able to unleash the power of the many, they create what an American leadership thinker and MIT guru Deborah Ancona calls “collective genius” –and that’s when organisations become truly innovative and can truly achieve peak performance.
Genuine cultures of empowerment can only come about when leaders realise that empowerment isn’t an act of benevolence toward those lower down the pecking order than them. Empowerment is an act of collegiality on the part of leaders that involves relying on others to make up for your own weaknesses and restrictions.
So as HR leaders within your organisations, one of your greatest challenges is to get the senior leaders you work with to embrace the fact that they are incomplete leaders. To realise that the moment they embrace their weaknesses, they actually begin to emphasise their strengths.
We expect to be asked for and listened to
That’s when true empowerment is able to begin. Every great leadership thinker in the world agrees that this all starts with listening.
Listening has always been important for leaders. And it’s getting even more important. It used to be that some command and control bosses could get away without really listening. But in a world where having a workforce of empowered individuals is important, then it’s utterly critical.
10-15 years ago, maybe you could dictate to your staff and they would grin and bear it. But not anymore. We’re living in a different world where our expectations of how we will be treated in the workplace have changed. It’s a reflection of a fundamental shift in our culture that has been born of our networked world that’s profoundly interconnected and informed – you know the story – smart devices, the net, social media platforms. We’re always in touch.
It’s causing a shift in power relationships between individuals and institutions of power,away from strict hierarchies towards flatter power relationships. If we don’t like the service we’re given, we email the CEO of the company. And we expect a reply, or else we’ll broadcast our discontent to our social media networks.
Sometimes people tell me that these are the demands of the new millennial employees. I disagree. I think they are the basic expectations of most people in workplaces today. From baby boomers through gen x to gen y.
When we have a strong opinion at work, the new normal is that we expect it to be asked for and listened to. And if we aren’t listened to, then we’re far more likely to walk out the door and go work for someone who will listen.
That means building a workplace culture of empowerment based around the three Cs -Control Competence and Connection is not just a nice to have any more. It’s the table stakes just to play the game.
Leadership by involvement
For the HR profession this has profound implications. It means HR professionals must raise their sights on the level of influence they have on their organisations.
HR has one great mission right now - leading the shift from twentieth century management philosophy to twenty-first century leadership thinking. We call it leading the shift from old school management by engagement - to leadership by involvement.
Management by engagement is all about creating a culture where your staff are happy to be instructed what to do. Leadership by involvement is about creating cultures where your team members have real control. They’re motivated to, and capable of working out what’s the best thing to do next, without needing to be told or having to ask permission.
Leadership by involvement is about seeing competence as problem-solving abilities, not just specific skill acquisition. Managing for engagement is about looking backwards -training your workforce to deal with a finite set of possibilities. Leading through involvement is about looking forward -it’s about making sure your workforce is up-skilled and empowered to solve any number of problems.
Leadership by involvement creates a deeper connection between the workforce and the organisation. Someone who practices management by engagement only ever asks “do you like your job?” By contrast someone who practices leadership by involvement asks their team members “do you understand what our purpose is?” and then they ask, “what could you do to help us achieve our goals more effectively?” “what should we change?”
If you’re serious about changing the culture of your organisation to emphasise empowerment, you can start by finding out:
Do people feel that they have control?
Do they feel that they’re competent?
Do they feel connected?
All these things can be affected by the behaviour of managers, but it’s important to remember that empowerment isn’t a set of management practices. It’s a state of mind that lives in the heads of your front-line team members.
Diversity & Inclusion: Anonymity key to overcoming unconscious bias
Diversity and inclusion are priorities for every HR pro today, but too often we shy away from conversations about the biggest barrier to creating more inclusive organisations - unconscious bias.Download Discussion Paper
Deloitte: Global Human Capital Trends 2017 Report
Deloitte’s 2017 Human Capital Trends survey of leaders from around the world identifies the critical trends shaping the HR agenda.Download Report
Becoming Irresistible: A New Model for Employee Engagement
Josh Bersin, Principal with Deloitte Consulting, on why the traditional employee engagement survey - devoid of modern, actionable solutions - has passed its used-by date.Download Paper
AskYourTeam for Business
We analysed the world’s top leadership models to understand what the most successful businesses have in common. Then we built an independently-verified system to help you get to the heart of how your business is doing in each of these make-or-break areas. Find out how AskYourTeam generates breakthroughs in business performance.Download eBook
AskYourTeam for the Public Sector
We’ve created a system especially for public sector organisations that assesses performance against the Performance Improvement Framework (PIF) and Leadership Success Profile (LSP) models. Find out how you can take your organisation from good to great with AskYourTeam for the Public Sector.Download eBook
AskYourTeam for Membership Organisations
No matter the industry or the size, all membership organisations face similar challenges around growth, retention, and nurturing active involvement from their members. Find out how you can create a voice for your members with AskYourTeam for Membership Organisations.Download eBook
AskYourTeam for Local Government
In consultation with EquiP, we've developed a system especially for New Zealand’s Local Government sector. AskYourTeam for Local Government optimises the underpinning processes of the Local Government Excellence Programme. Download the ebook to find out how AskYourTeam can transform your council.Download eBook