Ready to explore a new way to grow your business? Here are some tips, tools and stories to help you on your way.

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  • Here at Milford, we’ve moved from being focused on employee engagement, to how we can get everyone involved in continuously improving our business. We aren’t concerned with just “how do you feel” - we’re actually getting to the underlying information that helps to strategically steer the organisation.

    “When you make it everyone's job to drive the business forward, you get more a more involved and fulfilled team. That’s what we’ve realised since using AskYourTeam.”

    Across the energy sector, there’s been a cultural shift over the last decade. At Contact Energy, that meant an overhaul of processes and leadership around health and safety. The result? A huge change in organisational culture.

    “Our people are more empowered to make their own decisions, and assess risk - without the fear of blame or judgement if things go wrong.”

    “AskYourTeam allowed Oil Intel to easily distinguish what areas employees felt needed to be improved.

    AskYourTeam enabled us to pinpoint those areas that were most important to our people”

    Read how Smith&Smith achieved better productivity and business performance by taking the guesswork out of leadership.

    “As a leader I don’t guess anymore. I know exactly what to focus on to get the biggest improvements out of my team.”

    Read how Swanndri built a more collaborative workplace and accelerated their growth curve with AskYourTeam.

    “It allows for everyone to have an equal voice, not just management or the vocal few.”

    Learn how the Canterbury Employers Chamber of Commerce built a culture of continuous improvement with AskYourTeam.

    “It reinforces that continuous improvement is a really important part of any business.”

    Find out how Pipfruit NZ built a more confident and connected membership with AskYourTeam.

    “I haven’t found any other system that offers a more comprehensive methodology to survey our members.”

  • Engagement: Does it Matter Any More?

    Tuesday, 16 May 2017

    As an Organisational Development specialist and a Chartered Fellow of the HRINZ, I'm often asked if engagement is still important.

    That’s an easy question to answer with two words: ‘Yes’ and ‘But’.

    YES: It is vital to the success of every modern business. Deloitte’s 2016 Human Capital Trends report shows this is the number one most important trend for New Zealand leaders (up from #2 the previous year and #4 globally).

    BUT: Engagement has matured and organisations should now be focusing their engagement efforts at an organisational level, rather than an individual level.

    Shifting the focus from individual engagement to organisational performance

    In the early days of ‘staff surveys’ we measured staff satisfaction - how happy were employees with things like training and equipment. We then deepened our questioning to understand what made our employees feel committed to go that extra mile or ‘stay, say and strive’.

    It worked well for some organisations, but many have plateaued - while individual engagement increased, organisational performance hasn't necessarily improved to the same extent.

    We are now grasping the fact that it is not so much about our efforts to engage individuals, but our efforts to improve organisational performance.

    This has never been as important as it now. Why? There are three main reasons:

    1. There is an intense competition for talented millennials, for whom job loyalty is not as important
    2. There is a need to attract workers with highly-developed technology skills as organisations digitise
    3. An organisation’s employment brand is transparent, meaning potential candidates can easily decide if they would want to work there

    Making gains in this space is no longer a nice-to-have. This is much more serious, war-for-talent territory. Josh Bersin of Deloitte calls it a "shift from improving employee engagement to a focus on building an irresistible organisation”.

    Engagement and organisational performance are not just issues for the HR team; this is a leadership challenge. Leading companies now work proactively on driving up organisational performance. They will regularly check in to find out why their employees would commit to giving their best to the organisation and what can be done to help win the war for talent.

    Modern challenges, modern solutions

    With the stakes this high, we need to move on from ticking the annual engagement survey box. Tomorrow's leading organisations will exert continuous effort to ensure they can attract, retain and harness talent.  Engagement and organisational performance efforts must be always-on, with regular pulse surveys, or re-testing of key issues identified in annual surveys.

    Until recently there was nothing available that allowed leaders to measure both engagement and broader organisational performance continuously and easily. Thankfully, we now have AskYourTeam. I’ve had first-hand experience using this system with a large client of mine and I was blown away with the results.

    One of the biggest benefits to using AskYourTeam to my mind is that leaders really ‘get it’, and they’re active in using it. This is not a tool for HR professionals - this is a tool for leaders who will drive organisational performance.

    When you see it in action - leaders using an always-on listening approach, and entire teams driving for improvements in organisational performance - it all seems so obvious. I can see why some large corporations have now appointed a Chief Listening Officer (watch out heads of HR - this could be your next title!). I’m 100% excited about what can be achieved with this next-generation thinking.


  • Deloitte: Global Human Capital Trends 2019 Report

    An intensifying combination of economic, social, and political issues is forcing HR and business leaders to learn to lead the social enterprise - and reinvent their organizations around a human focus.

    Download Report

    Diversity & Inclusion: Anonymity key to overcoming unconscious bias

    Diversity and inclusion are priorities for every HR pro today, but too often we shy away from conversations about the biggest barrier to creating more inclusive organisations - unconscious bias.

    Download Discussion Paper

    Deloitte: Global Human Capital Trends 2017 Report

    Deloitte’s 2017 Human Capital Trends survey of leaders from around the world identifies the critical trends shaping the HR agenda.

    Download Report

    Becoming Irresistible: A New Model for Employee Engagement 

    Josh Bersin, Principal with Deloitte Consulting, on why the traditional employee engagement survey - devoid of modern, actionable solutions - has passed its used-by date. 

    Download Paper

    AskYourTeam for Business

    We analysed the world’s top leadership models to understand what the most successful businesses have in common. Then we built an independently-verified system to help you get to the heart of how your business is doing in each of these make-or-break areas. Find out how AskYourTeam generates breakthroughs in business performance.

    Download eBook

    AskYourTeam for the Public Sector

    We’ve created a system especially for public sector organisations that assesses performance against the Performance Improvement Framework (PIF) and Leadership Success Profile (LSP) models. Find out how you can take your organisation from good to great with AskYourTeam for the Public Sector. 

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    AskYourTeam for Membership Organisations 

    No matter the industry or the size, all membership organisations face similar challenges around growth, retention, and nurturing active involvement from their members. Find out how you can create a voice for your members with AskYourTeam for Membership Organisations. 


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    AskYourTeam for Local Government

    In consultation with EquiP, we've developed a system especially for New Zealand’s Local Government sector. AskYourTeam for Local Government optimises the underpinning processes of the Local Government Excellence Programme. Download the ebook to find out how AskYourTeam can transform your council.

    Download eBook