Ready to explore a new way to grow your business? Here are some tips, tools and stories to help you on your way.

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  • Here at Milford, we’ve moved from being focused on employee engagement, to how we can get everyone involved in continuously improving our business. We aren’t concerned with just “how do you feel” - we’re actually getting to the underlying information that helps to strategically steer the organisation.

    “When you make it everyone's job to drive the business forward, you get more a more involved and fulfilled team. That’s what we’ve realised since using AskYourTeam.”

    Across the energy sector, there’s been a cultural shift over the last decade. At Contact Energy, that meant an overhaul of processes and leadership around health and safety. The result? A huge change in organisational culture.

    “Our people are more empowered to make their own decisions, and assess risk - without the fear of blame or judgement if things go wrong.”

    “AskYourTeam allowed Oil Intel to easily distinguish what areas employees felt needed to be improved.

    AskYourTeam enabled us to pinpoint those areas that were most important to our people”

    Read how Smith&Smith achieved better productivity and business performance by taking the guesswork out of leadership.

    “As a leader I don’t guess anymore. I know exactly what to focus on to get the biggest improvements out of my team.”

    Read how Swanndri built a more collaborative workplace and accelerated their growth curve with AskYourTeam.

    “It allows for everyone to have an equal voice, not just management or the vocal few.”

    Learn how the Canterbury Employers Chamber of Commerce built a culture of continuous improvement with AskYourTeam.

    “It reinforces that continuous improvement is a really important part of any business.”

    Find out how Pipfruit NZ built a more confident and connected membership with AskYourTeam.

    “I haven’t found any other system that offers a more comprehensive methodology to survey our members.”

  • Four tips to secure top survey uptake

    Wednesday, 21 August 2019

    As the ‘highly effective’ Stephen R. Covey said: “Most people do not listen with the intent to understand; they listen with the intent to reply.” Employee feedback is the pure gold that can enhance your business’ overall performance. No question. 

    A well-designed employee survey will shine a light on the true state of play in a business. It highlights the important areas, to be celebrated and replicated, or changed up and improved. Ultimately, it will ensure your people feel meaningfully involved, valued and respected by your organisation.

    But, before you hit that send button to share your survey, please pause for a moment. I’d like to share a few tips to make sure you mine that gold, and secure the best uptake from your survey.

    Use clear communication

    Crystal clear and personalised communication is essential, before, during and after your survey period. Make sure you properly introduce the project to survey participants so they know what to expect. Personalise your communications throughout the survey. It’s the little things, like a welcome note, when you open the survey, that set the tone and encourage decent take-up. Don’t forget to email friendly reminders of key dates, and offer people any extra assistance if they need it. You might think this is a bit old-school but I assure you it’ll make a difference.

    Own it like a boss

    Completing your survey is quite possibly the most impactful and significant 20 minutes your employees will spend at work this year. Make sure that they know it and own it! At AskYourTeam, our surveys are specifically designed, to draw out anonymous, honest feedback from everyone across the organisation in a simple way. I believe when our customers run their surveys, they get the best buy in, when the people understand the process involved. Demystify it, to ensure participants know what to expect, and encourage active participation.

    Also, make sure people understand their feedback will not just be listened to, it could be used to change their workplace, for the better. A lot of our customers also give their surveys a nickname or title that resonates specifically with their teams. I love seeing what they come up with!

    Lead by example

    Make an audacious play to get your leaders on board from the outset. Their influence can help to set the scene for high levels of engagement. We love hearing about managers who lead by example, role model with active participation, and empower their people to have a say.

    Keeping your leaders fully appraised of the process means they in turn can inform their teams. This keeps the messaging around the project consistent too. Everyone is “in”, with the same opportunities, offered by the survey. The most important job of all, is for leaders to encourage their people to answer the questions boldly and honestly. That is the secret sauce, and the key, to finding out what’s working well, or what isn’t so good.

    Anonymous, Confidential. No fall out.

    Once the survey is closed and the honest feedback gathered and assessed you’re ready to share the insights. Clear communication is as important, after the survey closes, as it was at the beginning. And, just like your mum always said, don’t forget to say thank you at the end. Think about preparing participants to hear the results - whether positive or negative.

    We usually provide our customers with a simple toolkit; a pick n mix of options to use to share the data. Although the process is entirely anonymous and confidential, the data produced is specific and targeted. We like to recommend our customers cascade their results where suitable, and channel the results into areas for review and positive change.

    So remember the organisation that’s continuously reflecting and improving, creates a rising tide, and that floats all boats.

    For more leadership thinking and insights, visit our resource hub, follow us on Twitter and connect on LinkedIn.

  • Deloitte: Global Human Capital Trends 2019 Report

    An intensifying combination of economic, social, and political issues is forcing HR and business leaders to learn to lead the social enterprise - and reinvent their organizations around a human focus.

    Download Report

    Diversity & Inclusion: Anonymity key to overcoming unconscious bias

    Diversity and inclusion are priorities for every HR pro today, but too often we shy away from conversations about the biggest barrier to creating more inclusive organisations - unconscious bias.

    Download Discussion Paper

    Deloitte: Global Human Capital Trends 2017 Report

    Deloitte’s 2017 Human Capital Trends survey of leaders from around the world identifies the critical trends shaping the HR agenda.

    Download Report

    Becoming Irresistible: A New Model for Employee Engagement 

    Josh Bersin, Principal with Deloitte Consulting, on why the traditional employee engagement survey - devoid of modern, actionable solutions - has passed its used-by date. 

    Download Paper

    AskYourTeam for Business

    We analysed the world’s top leadership models to understand what the most successful businesses have in common. Then we built an independently-verified system to help you get to the heart of how your business is doing in each of these make-or-break areas. Find out how AskYourTeam generates breakthroughs in business performance.

    Download eBook

    AskYourTeam for the Public Sector

    We’ve created a system especially for public sector organisations that assesses performance against the Performance Improvement Framework (PIF) and Leadership Success Profile (LSP) models. Find out how you can take your organisation from good to great with AskYourTeam for the Public Sector. 

    Download eBook

    AskYourTeam for Membership Organisations 

    No matter the industry or the size, all membership organisations face similar challenges around growth, retention, and nurturing active involvement from their members. Find out how you can create a voice for your members with AskYourTeam for Membership Organisations. 

     

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    AskYourTeam for Local Government

    In consultation with EquiP, we've developed a system especially for New Zealand’s Local Government sector. AskYourTeam for Local Government optimises the underpinning processes of the Local Government Excellence Programme. Download the ebook to find out how AskYourTeam can transform your council.

    Download eBook