Ready to explore a new way to grow your business? Here are some tips, tools and stories to help you on your way.

  • Case Studies

  • Blog

  • Resources

  • Here at Milford, we’ve moved from being focused on employee engagement, to how we can get everyone involved in continuously improving our business. We aren’t concerned with just “how do you feel” - we’re actually getting to the underlying information that helps to strategically steer the organisation.

    “When you make it everyone's job to drive the business forward, you get more a more involved and fulfilled team. That’s what we’ve realised since using AskYourTeam.”

    Across the energy sector, there’s been a cultural shift over the last decade. At Contact Energy, that meant an overhaul of processes and leadership around health and safety. The result? A huge change in organisational culture.

    “Our people are more empowered to make their own decisions, and assess risk - without the fear of blame or judgement if things go wrong.”

    “AskYourTeam allowed Oil Intel to easily distinguish what areas employees felt needed to be improved.

    AskYourTeam enabled us to pinpoint those areas that were most important to our people”

    Read how Smith&Smith achieved better productivity and business performance by taking the guesswork out of leadership.

    “As a leader I don’t guess anymore. I know exactly what to focus on to get the biggest improvements out of my team.”

    Read how Swanndri built a more collaborative workplace and accelerated their growth curve with AskYourTeam.

    “It allows for everyone to have an equal voice, not just management or the vocal few.”

    Learn how the Canterbury Employers Chamber of Commerce built a culture of continuous improvement with AskYourTeam.

    “It reinforces that continuous improvement is a really important part of any business.”

    Find out how Pipfruit NZ built a more confident and connected membership with AskYourTeam.

    “I haven’t found any other system that offers a more comprehensive methodology to survey our members.”

  • Workplace culture starts with involvement

    Wednesday, 17 April 2019

    It’s a human truth that we operate best in groups - in fact one of our most fundamental human instincts is the desire to cooperate and work together. Our most well organised and effective groups are what we call teams.  What separates a great team from an ineffective group is a collective sense of involvement. In a great team, the diluted power of many individuals is amplified by a factor of the number of people who make up the team. We’ve noticed that every great team - and every great workplace culture - share three basic features:  

    Everyone shares the same goal  

    The number one building block of involvement is a shared goal. The simple act of sharing the same goal galvanises people and turns a loose group into a team. Without shared goals working together is difficult, if not impossible. Sharing the same goals is vital to everyone working together. In a sports team, shared goals are easy to set - we want to win the next game, then win the championship. In an professional organisation it can be harder to set and align goals. But that’s what defines the most effective CEOs and senior leadership teams - the ability to set goals that the entire organisation can buy into.      

    Everyone is a decisionmaker   

    In a culture of high involvement, everyone is empowered to make decisions when it affects their work. This is increasingly important in today’s hyper fast world, where communication technology means that there often isn’t time to ask your supervisor what to do when a tricky situation arises. That’s why the most high performing customer service organisations have customer-facing team members who are empowered to make decisions and compensate customers without having to ask their bosses for approval.        

    Everyone is listened to  

    Going to work everyday is no different to a conversation - to feel like you’re involved, you need to be heard. Every high involvement workplace culture is defined by the degree to which it listens to its people. Listening is also the most direct route to increasing productivity. If you want to know how to do a task more effectively, ask the person who does it every day. That’s one of the greatests and most underappreciated truisms of management. It’s remarkable to think that for much of the twentieth century we laboured under the misconception that supervisors and outside consultants could tell people how to work more effectively. It took the Japanese and their revolutionary kaizen system of incremental improvement from the factory floor to make us realise that the first step to greater productivity is listening to your people.  

    For more leadership thinking and insights, visit our resource hub, follow us on Twitter and connect on LinkedIn.

  • Deloitte: Global Human Capital Trends 2019 Report

    An intensifying combination of economic, social, and political issues is forcing HR and business leaders to learn to lead the social enterprise - and reinvent their organizations around a human focus.

    Download Report

    Diversity & Inclusion: Anonymity key to overcoming unconscious bias

    Diversity and inclusion are priorities for every HR pro today, but too often we shy away from conversations about the biggest barrier to creating more inclusive organisations - unconscious bias.

    Download Discussion Paper

    Deloitte: Global Human Capital Trends 2017 Report

    Deloitte’s 2017 Human Capital Trends survey of leaders from around the world identifies the critical trends shaping the HR agenda.

    Download Report

    Becoming Irresistible: A New Model for Employee Engagement 

    Josh Bersin, Principal with Deloitte Consulting, on why the traditional employee engagement survey - devoid of modern, actionable solutions - has passed its used-by date. 

    Download Paper

    AskYourTeam for Business

    We analysed the world’s top leadership models to understand what the most successful businesses have in common. Then we built an independently-verified system to help you get to the heart of how your business is doing in each of these make-or-break areas. Find out how AskYourTeam generates breakthroughs in business performance.

    Download eBook

    AskYourTeam for the Public Sector

    We’ve created a system especially for public sector organisations that assesses performance against the Performance Improvement Framework (PIF) and Leadership Success Profile (LSP) models. Find out how you can take your organisation from good to great with AskYourTeam for the Public Sector. 

    Download eBook

    AskYourTeam for Membership Organisations 

    No matter the industry or the size, all membership organisations face similar challenges around growth, retention, and nurturing active involvement from their members. Find out how you can create a voice for your members with AskYourTeam for Membership Organisations. 


    Download eBook

    AskYourTeam for Local Government

    In consultation with EquiP, we've developed a system especially for New Zealand’s Local Government sector. AskYourTeam for Local Government optimises the underpinning processes of the Local Government Excellence Programme. Download the ebook to find out how AskYourTeam can transform your council.

    Download eBook