Sub-processors

      The following is a list of third-party and affiliate subprocessors that AskYourTeam may engage to provide the AskYourTeam service. For each sub-processor below, processing of personal data will be for the duration of use of the applicable service(s) by the customer, and for the retention periods as set out in the customer’s agreement with AskYourTeam.

       

      General

      Applicable to all AskYourTeam customers.

      Company Information Location of the processing Nature and purpose of the processing
      Amazon Web Services, Inc.
      410 Terry Avenue North
      Seattle, WA 98109
      United States      		 Australia Cloud infrastructure services including data storage.
      Twilio Inc. (Segment, SMS)
      101 Spear Street, First Floor
      San Francisco, CA 94105
      United States      		 United States Data analytics distribution service for non-survey takers and delivery of SMS communications to survey takers.

      Customer IO
      9450 SW Gemini Dr.
      Suite 43920,
      Beaverton, Oregon
      United States

      		 United States Email communications

      Sentry
      45 Fremont Street, 8th Floor,
      San Francisco, CA 94105
      United States

      		 United States Platform error handling

      PostHog Inc
      2261 Market Street #4008,
      San Francisco, CA 94114
      United States

      		 United States Internal product analytics services

      Hubspot
      2 Canal Park
      Cambridge, MA 02141
      United States

      		 United States Internal CRM and behavioural analytics services

      Comet ML, Inc.
      228 Park Ave S
      Suite 15549
      New York, NY, 10003
      United States

      		 United States Tracking and evaluation of Large Language Model requests and responses

      Feature Specific


      Applicable only to AskYourTeam customers who have opted-in to use specific features or modules.

      Company Information Location of the processing Nature and purpose of the processing
      OpenAI, L.L.C.
      3180 18th St.
      San Francisco, CA 94110
      United States      		 United States Provides AI models in support of AskYourTeam's AI/ML-powered features. Customer opt-in is required.
      Google LLC (Google Cloud Platform)
      1600 Amphitheatre Parkway
      Mountain View, CA 94043
      United States      		 United States Provides text translation models in support of AskYourTeam's automated translation features. Customer opt-in is required.
      Celonis Inc. (Make.com)
      One World Trade Center, 87th Floor,
      New York, NY, 10007,
      United States      		 Europe Integration partner providing synchronisation between customer HRSS and their AskYourTeam participant library. Customer opt-in is required.

      Stripe Inc.
      354 Oyster Point Boulevard,
      San Francisco, California, 94103
      United States

      		 United States Online payment services provider, relevant only for customers paying by credit card method.

       

      Subprocessor list last updated: 16 May 2024