People Insights Platform
One platform to capture employee and community insights
Get to the heart of what matters most to your people and community, and take actions that will have the greatest benefit. Measure the results over time and your council on the path to continuous improvement.
AskYourTeam is a single, fully featured platform that lets you gather insights from both your community and your employees. You can compare the results of the two groups to highlight gaps in perception and delivery so you can focus on the most important areas for improvement.
Simple but powerful heatmap filtering and research-based methodology ensures you ask the right questions and zero in on the most critical insights quickly and easily. See where actions are most needed so you can prioritise those that will create the best outcomes for your community.
Tracking your progress over time gives you confidence that you're taking the right actions. With AskYourTeam you can continue to check and compare your staff and community responses, providing an over-time view that highlights your successes and areas that need more work.
Community Voice
Easily understand what’s most important to the people in your community and what their views are on specific issues or plans, so you can design and deliver council services that best meet their needs.
Employee Voice
Tap into the lived experiences of your people with our employee insights platform, purpose-built for councils. Foster high-performing, engaged teams and involve them in shaping what and how your council delivers for your community.
Find critical issues fast with heatmaps
You can drill down into specific results and filter them by categories like Teams, Leaders, Services and Location so you can quickly uncover the most pressing issues requiring immediate action.
Discover your blindspots
With the comparison report you can see how your employee responses align with your community’s insights on any issue to uncover differences in perception around items like service delivery.
Easy access with the Insights Dashboard
The Insight Dashboard brings the top insights to your immediate attention so you know where to start looking for the changes that will deliver the most positive results. Utilising AI technology to uncover important insights the Insights Dashboard is your stepping off point understanding how your council is doing and what you need to do to do better.
Make rapid improvements with suggested actions
Our platform gives you suggested actions for common council challenges. Actions can be suggested, recorded, assigned to others and reported against making it simple to keep on track, understand who’s accountable and drive progress.
Seamless integration to keep things simple
It’s no good putting insights into silos. You need to easily flow them out across teams in your council and into your existing planning, reporting and action management processes. And it would help if you kept your survey setup light touch.
That’s why we integrate with most:
- Corporate planning and reporting solutions
- Task and work management solutions
- HRIS solutions
Read more on our integrations and connecting your systems to AskYourTeam.
We wanted it to be as automated as possible, and the way that the system reports and analyses the data makes it really easy to be able to prioritise improvements.
Fran Simpson
Service Improvement Manager, Inner West Council