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Ask. Listen. Act. Measure.
Rich insights. Measurable outcomes.
Unlock continuous improvement with insights that get to the heart of what matters most. Replacing guesswork with evidence, our employee and customer insights platform enables smarter, faster decision-making so you can focus resources where they’ll make the biggest difference.
About Us
Unlock Continuous Improvement
Constant progress doesn’t happen by accident. It happens by design. Our framework is borne out of insights from leading organisational models from around the world and contains 4 simple steps. Repeat them again and again to create ongoing loops of continuous improvement.
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Ask
Tap into your richest source of insight
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Listen
Get to the heart of what matters most
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Act
Prioritise actions that deliver outcomes
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Measure
Measure the impact. Track progress.
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All-in-one solution
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Insights to action
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By people, for people
Trusted by over 200 organisations.
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"The commitment to continually seek feedback more responsively than once a year really starts to set a tone in the organisation of we care, we ask you, we hear you, we respond."
Steph O'Sullivan, Former Chief Executive, Whakatāne District Council
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"This is what our people are saying, this is what we need to dig deeper on, and therefore, this is what we really need to focus on if we're going to build a high performing, highly involved team."
Monique Davidson, Former Chief Executive, Central Hawke's Bay District Council
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"Conducting each survey in a consistent way is important for me as it gives certainty for our people that it's not just a one and done kind of model, that actually we're going to continually listen to feedback, take action and then check in to see how we're going. "
Kate Wareham, Chief Executive, Volunteer Service Abroad
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